NHTSA Complaint #11003030 — 2008 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. WICKSTROM DODGE & CHRYSLER OF BARRINGTON, ILLINOIS WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THEY WOULD SEND SOMEONE TO INVESTIGATE/INSPECT THE VEHICLE WITHIN TWO TO THREE DAYS. IN ADDITION, THE MANUFACTURER STATED THAT THE ENTIRE INVESTIGATION PROCESS WOULD TAKE A MONTH TO COMPLETE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.