NHTSA Complaint #11002965 — 2004 VOLVO XC90

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	11002965
Vehicle	2004 VOLVO XC90
Component	TIRES
Date of Incident	July 3, 2017
Date Filed	July 4, 2017
Mileage	180,740 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

CATASTROPHIC BLOWOUT FAILURE OF PRIMEWELL VALERA TOURING TIRE PURCHASED FROM FIRESTONE IN JACKSON, MS, ON 06/14/2016. BLOWOUT OCCURRED ON 07/03/2017 WHILE WIFE WAS DRIVING ON I-55. WE HAVE PUT LESS THAN 12K MILES ON THESE TIRES AND, NOW, DO NOT FEEL SAFE. POSSIBLE DAMAGE TO CAR (VOLVO XC90). WIFE STRANDED OVER JULY 4TH HOLIDAY IN LOUISIANA BECAUSE FIRESTONE IS CLOSED. AFTER INITIALLY TELLING US THAT THE TIRES WOULD BE REPLACED FREE BECAUSE THERE WAS A RECALL, FIRESTONE NOW SAYS WE WILL HAVE TO PAY FOR NEW TIRES BECAUSE OUR TIRES ARE NOT BEING RECALLED. EXTREMELY FRUSTRATING.

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Other TIRES Complaints

#10171447 — October 20, 2006 — OUTSIDE EDGE OF TIRES WEAR OUT AFTER 15,000 MILES. AN INTERNET SEARCH INDICATES THIS IS A VERY COMMON PROBLEM. *NM

#10102072 — December 3, 2004 — WHILE CONSUMER WAS DRIVING REAR PASSENGER'S TIRE BLEW OUT, RESULTING IN DAMAGING THE FUEL LINE. CONSUMER WAS AT A GAS...

#10100120 — November 17, 2004 — I HAVE HAD NUMEROUS FAILURES WITH MY 1990 VOLVO: I AM ON MY THIRD SET OF TIRES, AND I HAVE 30,000 MILES. I HAVE HAD S...

#10058382 — February 18, 2004 — ORIGINAL EQUIPMENT TIRES ON MY 2004 VOLVO XC90 (MICHELIN HXMXM4'S) ARE FRIGHTENING. THEY OFFER VERY LITTLE TRACTION ...

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