NHTSA Complaint #11002808 — 2012 FORD F-150 STEERING

Complaint Details

ODI Number	11002808
Vehicle	2012 FORD F-150
Component	STEERING
Date of Incident	July 3, 2017
Date Filed	July 3, 2017
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WAS MAKING A RIGHT TURN FROM A STATE ROAD TO A CITY STREET THE DASH DISPLAY POPPED UP STATING THERE WAS A POWER STEERING ASSIST FAULT AND I LOST MY POWER STEERING IMMEDIATELY. I WAS ABLE TO FORCEFULLY TURN THE STEERING WHEEL TO AVOID GOING INTO ONCOMING TRAFFIC. DON'T BELIEVE MY WIFE WOULD HAVE HAD THE SAME RESULTS. TOOK VEHICLE TO FORD DEALERSHIP TO BE LOOKED AT. $1600.00 LATER TO REPLACE THE RACK AND PINION STEERING UNIT WHICH INCLUDES THE POWER STEERING ASSIST MECHANISM. I WAS LUCKY TO NOT GET INTO A CRASH. AFTER READING ABOUT OTHER PEOPLE HAVING THE SAME ISSUE WHICH DID RESULT IN A CRASH, I FEEL FORD NEEDS TO PUT THIS ON RE CALL NOTICE BEFORE A DEATH OCCURS.

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