NHTSA Complaint #11002793 — 2011 FORD EDGE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11002793 |
| Vehicle | 2011 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
PASSENGER DOOR AJAR WARNING WHEN DOOR APPEARS TO BE CLOSED TIGHTLY. AUTOMATIC LOCKS WILL NOT ENGAGE WHILE IN DRIVE BECAUSE WARNING LIGHT INDICATES PASSENGER DOOR IS AJAR. ADDITIONALLY, INTERIOR LIGHTS REMAIN ON WHEN IN DRIVE DUE TO PASSENGER DOOR AJAR WARNING WHICH PRESENTS A SIGNIFICANT HAZARD WHEN DRIVING AT NIGHT. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE WITH TIME. BATTERY CAR HAD TO BE REPLACED BECAUSE INTERIOR LIGHTS WOULD REMAIN ON ALL NIGHT. OPENING AND RE-SHUTTING DOOR IS INCONSISTENT FIX. WD-40 NOT EFFECTIVE. NOT USING PASSENGER DOOR ONCE WARNING LIGHT TURNS OFF IS THE ONLY SURE WAY TO KEEP DOOR CLOSED. PASSENGER DOOR AJAR WARNING LIGHT REMAINS ON WHEN CAR IS IN MOTION OR STOPPED WHENEVER KEY IS IN IGNITION. WHEN CAR IS OFF AND KEY IS OUT, INTERIOR LIGHTS REMAIN ON INDEFINITELY, CAR IS ONLY ABLE TO BE LOCKED WHEN CAR IS OFF AND KEY IS OUT OF IGNITION.
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