NHTSA Complaint #11002457 — 2012 FORD F-150

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SHUTTERED AND THE VEHICLE LOST POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, SHUT OFF, AND RESTARTED. THE ENGINE WARNING INDICATOR ILLUMINATED AND FLICKERED OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER (CROSSROADS FORD IN PRINCE GEORGE, VIRGINIA) WHO STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE RECURRED AND A POPPING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICED OIL DRIPPING FROM THE ENGINE. THE LOW PRESSURE OIL WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (SHEEHY FORD IN ASHLAND, VIRGINIA) WHERE THE TECHNICIAN FOUND PIECES OF METAL FROM THE ENGINE AND DIAGNOSED THAT THERE WAS A HOLE IN THE ENGINE. THE FAILURE WAS NOT REPAIRED PER THE CONTACT'S ORDER, PENDING A DISCUSSION WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.