NHTSA Complaint #11001950 — 2016 JEEP COMPASS

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11001950
Vehicle	2016 JEEP COMPASS
Component	ENGINE
Date of Incident	June 14, 2017
Date Filed	June 28, 2017
Mileage	38,553 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS A RESULT OF A DEFECT IN THE VEHICLE. EVEN THOUGH THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY, CHRYSLER REFUSES TO COVER THE LOSS.

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