NHTSA Complaint #11001903 — 2010 BUICK ENCLAVE

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE MAKING A RIGHT TURN, THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION. THE CONTACT HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO REEDMAN TOLL AUTO WORLD (1700 E LINCOLN HWY LANGHORNE, PA 19047, (877) 702-7807) WHERE IT WAS DIAGNOSED THAT THE VALVES WERE DAMAGED AND THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISCOUNTED A SMALL PORTION OF THE REPAIR COST, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,900.