NHTSA Complaint #11001896 — 2011 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11001896
Vehicle	2011 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	May 3, 2017
Date Filed	June 28, 2017
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MAY 2017 MY DAUGHTER WAS DRIVING HER 2011 DODGE DURANGO WITH 68K WITH TWO KIDS IN THE CAR, THE BATTERY LIGHT CAME ON AND THEN WENT COMPLETELY DEAD SHORTLY AFTER. WE GOT IT TO AN ELECTRICAL SHOP TO FIND THE BATTERY WAS DEAD AND THE 180 AMP ALTERNATOR HAD STOPPED OPERATING. AFTER SOME RESEARCHING I FOUND A RECALL (P60) AND IT ONLY APPLIED TO 160 AMP ALTERNATOR. I CALLED CHRYSLER (CASE #31556595) TO SEE IF THEY COULD HELP AND WAS DENIED. WE HAD TO PAY FOR THE REPAIR WHICH COST ME $400.44. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE INCLUDED IN THE RECALL.

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