NHTSA Complaint #11001645 — 2011 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. WHILE THE CONTACT'S WIFE WAS DRIVING AT UNKNOWN SPEEDS, THE DRIVER HEARD CLUNKING AND BANGING NOISES. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICED THAT THE MIDDLE LEAF IN THE REAR PASSENGER SIDE LEAF SPRING FAILED AND WAS FRACTURED. THE VEHICLE WAS TAKEN TO ALDERMAN'S TOYOTA (33 SEWARD RD, RUTLAND, VT 05701) WHERE IT WAS DIAGNOSED THAT THE LEAF FAILED AND ALL FOUR LEAF SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE CONTACT WOULD HAVE TO COVER HALF OF THE REPAIR COST.THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,500. UPDATED 08/24/17*LJ *CN