NHTSA Complaint #11000701 — 2011 BMW 535XI FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11000701
Vehicle	2011 BMW 535XI
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 22, 2017
Date Filed	June 22, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE AN OPEN RECALL CAMPAIGN WITH MY VEHICLE'S IN TANK FUEL PUMP. IT IS BEEN A NINE MONTHS SINCE THE RECALL WAS INITIAL IDENTIFIED AND MY VEHICLE HAS NOT BEEN FIXED BY BMW. I CALLED THEM UP AND BROUGHT THE VEHICLE TO THE DEALERSHIP BUT HAVE TO BRING BACK THE VEHICLE UN-REPAIR DUE TO THE FACT THAT THEY DON'T WANT TO FIX IT AND WITH EXCUSE OF PART IS NOT AVAILABLE. WHEN I CALL THE BMW CUSTOMER RELATION DEPARTMENT LAST WEEK JUNE 14, THEY SAID THE SAME THING AGAIN "WAIT, AND CALL US BACK BUT NO DEFINITE SOLUTION". WE NEED A REAL ENFORCEMENT CAR MANUFACTURE ON THE TIMELINE THE RECALL MUST BE REMEDIATE WHEN THE RECALL WAS INITIALLY IDENTIFIED, OTHERWISE CONSUMER WITH RECALL VEHICLE DOESN'T HAVE A PEACE OF MIND WHEN DRIVING A DEFECTIVE VEHICLE

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