NHTSA Complaint #11000679 — 2016 FORD EXPLORER

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11000679
Vehicle 2016 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I HAVE BEEN TAKING THIS VEHICLE INTO THE DEALERSHIP MANY TIMES SINCE JULY 2016 FOR AN EXHAUST SMELL IN THE CABIN WHEN ACCELERATING AND AT HIGH SPEEDS AND CONSTANTLY FEEL DIZZY AND NAUSEOUS WHEN DRIVING THE VEHICLE. I HAVE TRIED MULTIPLE DEALERSHIPS TO FIX AND THEY HAVE TRIED ALL THE TSB'S THAT APPLY TO THE 2011-15'S, BUT SEEM TO NOT WORK ON THE 2016. THEY HAVE RESEALED THE VEHICLE AT LEAST 3 TIMES, REPLACED THE EXHAUST SYSTEM, AND OTHER PARTS, AND WHO KNOWS WHAT ELSE THEY'VE TRIED, BUT STILL WITH NO RESOLUTION. I'M TAKING IT BACK TO THE DEALERSHIP YET AGAIN TOMORROW, BUT REFUSE TO TAKE THIS VEHICLE BACK HOME UNTIL THE SMELL IS COMPLETELY GONE, WHICH SEEMS TO BE AN IMPOSSIBLE FEAT AT THIS POINT. I HAVE A CASE OPEN WITH FORD, BUT HAVE NOT NOT MADE ANY PROGRESS WITH THEM EITHER (OVER 6 WEEKS). PLEASE DO WHAT YOU CAN TO GET THEM TO MAKE A RECALL ASAP BEFORE I BECOME ONE OF THOSE SOCCER MOMS THAT PASSES OUT BEHIND THE WHEEL WITH HER KIDS AND DOGS IN THE CAR AND THEY MAKE A LIFETIME MOVIE ABOUT HOW MY HUSBAND CAN NO LONGER LIVE WITHOUT US :)

Related Complaints for the 2016 FORD EXPLORER

Other ENGINE Complaints

#11710090 While driving the crankcase sensor malfunctioned and caused my vehicle to stall without warning, this is a safety iss...
#11693457 The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 21V316000 (STRUC...
#11690764 Coolant intrusion in the cylinder walls
#11690316 Torque converter issue causes shuddered, can cause driver to unexpectedly adjust speed rapidly.
#11674977 Good Morning, I’m reaching out in regards to my 2016 Ford Explorer. I’ve been trying to get the necessary recall rep...

Recent Complaints for the 2016 FORD EXPLORER

#11719425 STRUCTURE The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structu...
#11718812 STRUCTURE The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718812 STRUCTURE:BODY:DOOR The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718484 LATCHES/LOCKS/LINKAGES:DOORS:LATCH The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attem...
#11718362 STRUCTURE:BODY The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back
Check any vehicle history by VIN - Free vehicle history report