NHTSA Complaint #11000602 — 2016 LAND ROVER RANGE ROVER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11000602
Vehicle	2016 LAND ROVER RANGE ROVER
Component	UNKNOWN OR OTHER
Date of Incident	September 2, 2016
Date Filed	June 22, 2017
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAVE A RANGE ROVER EVOQUE 2016. WHEN MY CAR IS FACING FORWARD ON A DOWNWARD SLOPE IN REVERSE GEAR, THE CAR WILL ROLL FORWARD. WHEN THE CAR IS ON A DOWNWARD BACKWARD SLOPE FACING UPHILL IT WILL ROLL BACKWARDS. THE DEALERSHIP STATED THAT LAND ROVER CHANGED THE SOFTWARE IN THE 2016 VEHICLE WHICH RESULTS IN THIS ISSUE. THIS ISSUE MAKES THE CAR INHERENTLY UNSAFE IN THESE SITUATIONS. JAGUAR/LAND ROVER DO NOT ACKNOWLEDGE THIS TO BE A FAULT BECAUSE IT WAS A SOFTWARE UPDATE AND IS, THEREFORE, PART OF THE OPERATION OF THIS MODEL.

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