NHTSA Complaint #11000589 — 2011 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11000589
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	October 1, 2016
Date Filed	June 22, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE RIGHT REAR PASSENGER DOOR ON MY 2011 KIA SORENTO WILL NOT OPEN FROM THE INSIDE OR OUT SINCE OCTOBER, 2016. THE DEALERSHIPS THAT I HAVE REACHED OUT TO ARE QUOTING A $400.00 PRICETAG TO "FIX" THIS ISSUE THAT IS OBVIOUSLY THE FAULT OF THE MANUFACTURER. IN READING THE FORUMS AND LINKS ON HOW TO FIX THIS, IT HAS BECOME APPARENT THAT KIA REFUSES TO ADDRESS THE THOUSANDS AND THOUSANDS OF CONSUMERS WHO HAVE BEEN AFFECTED BY THIS AND I AM COMPELLED TO REPORT AS HOPEFULLY THE NHTSA CAN COMPEL KIA TO ISSUE A RECALL FOR THIS WIDESPREAD ISSUE AS IT IS INDEED A SAFETY ISSUE. DOES SOMEBODY HAVE TO DIE TRAPPED IN THEIR KIA FOR KIA TO ADDRESS THIS?

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