NHTSA Complaint #11000583 — 2013 DODGE CHARGER

WHILE MY WIFE WAS DRIVING OUR 2013 DODGE CHARGER ON THE HIGHWAY AT 65 MPH THE DASH BOARD STARTED ACTING STRANGELY AND THE WINDSHIELD WIPERS CAME ON. BEFORE THE VEHICLE COULD BE BROUGHT TO A STOP IT LOST ALL POWER AND CONTROL INCLUDING THE ABILITY TO STEER THE VEHICLE. THE PROBLEM WAS DIAGNOSED AS A SHORT IN THE ALTERNATOR THAT ALSO DEFECTED THE BATTERY. I WAS TOLD BY THE CHRYSLER CUSTOMER SERVICE THAT MY VEHICLE WAS NOT INCLUDED IN A RECALL THAT IDENTIFIES THESE SAME SYMPTOMS, AND THAT THERE WAS NOTHING MORE I COULD DO GOING FORWARD WHEN I REQUESTED TO SPEAK WITH A CASE MANAGER INVESTIGATING THESE CASES.