NHTSA Complaint #11000312 — 2016 FORD EXPLORER

ENGINE issue reported to NHTSA

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3 Injuries

Complaint Details

ODI Number 11000312
Vehicle 2016 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 13,500 miles
Crash No
Fire No
Injuries 3
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TERRIBLE SMELL COMING INTO THE CABIN OF THE VEHICLE WHEN I ACCELERATE AND WHEN IT SITS IN THE SUN. WHEN I ACCELERATE IT SMELLS LIKE A GAS COMING INTO THE CAR, MY KIDS AND I EXPERIENCE FEELING SICK AND HEADACHES. WHEN MY CAR SITS IN THE SUN I GET THIS BURNING GLUE SMELL IN THE CAR THAT ALSO GIVES ME A HEADACHE AND THERE ARE DAYS WHERE I CANNOT DRIVE MY CAR. I HAVE TAKING IT TO THE DEALERSHIP FOUR TIMES AND STILL THE ISSUE IS NOT FIXED, I HAVE SMALL CHILDREN AND I NO LONGER ALLOW THEM TO DRIVE MY VEHICLE DUE TO THE CHEMICALS THAT ARE COMING INTO MY CAR. MY CAR IS NOW STILL SITTING AT DEALERSHIP BECAUSE OF THIS SMELL.

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