NHTSA Complaint #11000100 — 2009 BUICK LUCERNE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11000100
Vehicle	2009 BUICK LUCERNE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 14, 2017
Date Filed	June 19, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

I AM A WIDOW LIVING ALONE ON A FIXED INCOME. I HAVE LESS THAN 80,000 MILES ON MY VEHICLE. LONG STORY SHORT. VEHICLE WOULDN'T START - HAD IT TOWED TO SHOP - THEY PUT IT ON MACHINE - SHOWED FUEL PUMP WAS OUT - PUT IN A NEW RELAY, FUEL PUMP, ETC. DID NOT SOLVE PROBLEM. FOUND LATER THAT FUEL BOX, RELAY FRIED, PARTIALLY MELTED AREA ON FUSE BOX . FIRE HAZARD. ENDING UP PAYING OVER $1000 FOR REPAIRS. HAVE BEEN TOLD REPEATEDLY THAT THIS HAS BEEN AN ISSUE WITH THIS TYPE CAR AND THERE HAVE BEEN NO RECALLS. ALSO TOLD THAT PROBABLY WILL HAPPEN AGAIN. I CANNOT AFFORD THIS. PLEASE HELP. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS. WHY DOESN'T SOMEONE DO SOMETHING ABOUT THIS DANGEROUS AND EXPENSIVE ISSUE.

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