NHTSA Complaint #11000097 — 2016 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11000097
Vehicle	2016 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	December 16, 2016
Date Filed	June 19, 2017
Mileage	7,757 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKATA RECALL. A SERIOUS INCIDENT HAPPENED TO MY TESLA MODEL S IN DECEMBER 16, 2016 WHEN I APPLIED THE BRAKE PEDAL VEHICLE FAILED TO STOP AT PARKING SPOT. THE VEHICLE KEPT RUNNING OVER A CONCRETE BARRIER AND HIT A WALL WHICH RESULTED IN A SIGNIFICANT DAMAGE TO THE VEHICLE. I CALLED TESLA MOTOR CUSTOMER SUPPORT IMMEDIATELY AFTER THE INCIDENT AND TOLD THEM ABOUT WHAT HAPPENED. PICTURES OF THE CRASH ARE UPLOADED BELOW. REPAIRING THE VEHICLE DAMAGES COSTED $11,717.85 AND OVER 2 MONTHS TO FIXED PLUS EXPENSES ASSOCIATED WITH CAR RENTAL AND TOWING THAT BESIDE THE INCONVENIENCE I WENT THROUGH. AFTER RECEIVING A RECALL LETTER REGARDING THE THE BRAKE CLAPPERS ISSUE LAST MONTH I SENT AN EMAIL TO TESLA AND I WAS TOLD TO COME TO TESLA SERVICE ON TUESDAY 06/20/2017 TO CHECK THE SITUATION.

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