NHTSA Complaint #11000092 — 2014 JEEP CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11000092
Vehicle	2014 JEEP CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	June 19, 2017
Date Filed	June 19, 2017
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WATER IS COMING IN THROUGH THE FLOORBOARDS WHEN IT RAINS WHILE I AM DRIVING OR TAKE IT THROUGH THE CAR WASH SOAKING THE CARPETING AND FLOOR MATTS BECAUSE THEIR ARE BODY SEAMS THAT ARE PULLING APART AN SEPARATING. THE CAR IS A 2014 WITH 20, 430 MILES ON IT AND HAS A CLEAN CARFAX. JEEP DEALER SAYS THEY CAN'T HELP. I NEED A BODY SHOP. SOUNDS LIKE A FACTORY DEFECT. I HAVE HAD THE CAR 6 WEEKS AND I HAVE MADE 1 PAYMENT ON IT. NOT HAPPY AND NO ONE IS IN A HURRY TO HELP!!

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