NHTSA Complaint #10995855 — 2014 GMC SIERRA 1500

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD AIR. THE VEHICLE WAS TAKEN TO THE GMC CLASSIC DEALER (2700 INTERSTATE 35 EAST CARLTON, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING CONDENSER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (MECHANIC GMC 3950 SOUTH CENTER EXPRESS WAY MCKINNEY, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITION HOSE FAILED. THE AIR CONDITIONING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,300.