NHTSA Complaint #10995689 — 2011 FORD EDGE
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 10995689 |
| Vehicle | 2011 FORD EDGE |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
THE EMERGENCY FLASHERS TURN ON AT ANYTIME INCLUDING WHEN THE VEHICLE IS NOT RUNNING. THE ONLY WAY TO TURN OFF IS TO DISCONNECT WIRE. WE HAVE CAR IN TO GARAGE AND THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE!! THEY 1ST SAID WOULD COST UP TO $600 BUT THEY DIDN'T KNOW WHAT PROBLEM WAS NOW THEY ARE SAYING A MODULE HAS TO BE REPLACED AND WILL COST OVER $1100. I DID SEE ON LINE WHERE THERE WAS A RECALL THAT STATED THE MODULE HAD TO BE REPLACED TO CORRECT ELECTRICAL PROBLEM, AND FORD WOULD TAKE CARE OF IT. I DON'T FEEL I SHOULD BE BILLED FOR THIS SINCE THEY KNOW THERE IS AN ELECTRICAL ISSUE AND MODULE IS ONLY FIX. THE CAR DOES NOT HAVE TO BE IN MOTION FOR THIS TO HAPPEN IT HAS HAPPENED EVEN WHEN THE CAR IS PARKED!!
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