NHTSA Complaint #10995670 — 2008 HONDA CIVIC

AROUND EARLY 2013 I STARTED HAVING ISSUES WITH THE CLEAR COAT CRACKING AND CLOUDING UP ON SEVERAL AREAS OF THE CAR'S BODY. I ALMOST ALWAYS TAKE THE CAR TO THE HONDA DEALERSHIP FOR SERVICE, AND I ASKED THEM ABOUT THIS A FEW DIFFERENT TIMES. THEY SAID I MIGHT BE WASHING THE CAR TOO MUCH AND THAT I SHOULD TRY NOT TO PARK IT IN THE SUN SO MUCH. THIS PROBLEM GOT WORSE AND WORSE OVER THE NEXT 24 MONTHS AND RIGHT NOW THE CAR LOOKS LIKE IT'S 25 YEARS OLD DUE TO HOW BAD THE PAINT LOOKS. I RECENTLY FOUND OUT THROUGH INTERNET RESEARCH THAT HONDA ISSUED A TECHNICAL SERVICE BULLETIN (CAMPAIGN # 14-034, ENTITLED: PAINT CHALKING, CRACKING, CLOUDING WARRANTY EXTENSION) THAT EXTENDED THE WARRANTY FOR THE PAINT. BUT I NEVER GOT ANYTHING IN THE MAIL FROM HONDA, AND THE DEALERSHIP PEOPLE HAD JUST KEPT SAYING THE PAINT PROBLEM WAS MY FAULT. WHEN I ASKED THE DEALERSHIP TO REPAIR THE PAINT, THEY SAID THE WARRANTY WAS EXPIRED AND THAT IT WAS TOO BAD FOR ME, SO SORRY.