NHTSA Complaint #10995573 — 2013 CHEVROLET EQUINOX STEERING

Complaint Details

ODI Number	10995573
Vehicle	2013 CHEVROLET EQUINOX
Component	STEERING
Date of Incident	June 16, 2016
Date Filed	June 16, 2017
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AL CERA DEALER WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED IN THE PSCM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER A SOFTWARE UPDATE AND THE CASE WOULD BE FORWARDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

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