NHTSA Complaint #10995522 — 2012 FORD EXPLORER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10995522 |
| Vehicle | 2012 FORD EXPLORER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
THE STRUT MOUNTS ON THE EXPLORER ARE FAULTY. RESULTING IN A HORRIBLE NOISE WHEN TURNING OR ENCOUNTERING A BUMP; AND POSSIBLE SEPARATION OF THE STRUT MOUNT FROM THE VEHICLE BODY. I WAS ALERTED THAT IN MY SMALL COMMUNITY ALONE, I WAS ONE OF 5 VEHICLES OF THE SAME YEAR, MAKE AND MODEL WHO HAVE HAD TO REPLACE BOTH STRUT MOUNTS ON THE VEHICLE WITHIN THE PAST 6 MONTHS. FORD HAS BEEN ALERTED TO THE PROBLEM, BUT SEEM TO TAKE NO ACTION IN RESOLVING IT.
Related Complaints for the 2012 FORD EXPLORER
Other SUSPENSION Complaints
#11690332
The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 35-45 MPH, the steering wh...
#11670431
Clunking noise coming from rear possible tow link, clicking noise coming from steering even when vehicle not moving
#11653313
The contact owns a 2012 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (SUSPE...
#11579384
The contact owns a 2012 Ford Explorer. The contact stated that the vehicle was experiencing a hard pull to the right ...
#11576605
The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, she heard an ab...
Recent Complaints for the 2012 FORD EXPLORER
#11719326
UNKNOWN OR OTHER
Recall 24V031 has not been fixed. I got my recall notice from Ford with regards to the A-pillar applique trim. I rece...
#11718316
VISIBILITY/WIPER
Plastic trims on both sides of the windshield are recalled and ford has not fixed yet. Safety hazard driving and both...
#11713995
STRUCTURE
The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11713792
STEERING
Started the Explorer in a parking lot. When backing out the steering wheel was impossible to turn. A Power Steering...
#11710962
STEERING
The contact owns a 2012 Ford Explorer. The contact stated that while reversing, the vehicle lost power steering funct...