NHTSA Complaint #10995489 — 2011 FORD FIESTA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE WAITING AT A RED LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED AND REAR ENDED A UTILITY VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL DOWN TO THE FLOOR, BUT THE VEHICLE KEPT ACCELERATING ON ITS OWN. THE CONTACT OPENED THE DRIVER SIDE DOOR AND RAN TO THE SIDEWALK. DIRECTLY BEHIND THE CONTACT WAS A FIRE TRUCK AND THE OCCUPANTS WITNESSED THE ENTIRE CRASH. THE CONTACT WAS ADVISED TO LEAVE THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO TURN OFF THE ENGINE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE TIPM WAS REPLACED TWICE. THE FIRST TIME WAS BY HUNTERSVILLE FORD IN HUNTERSVILLE, NORTH CAROLINA IN AUGUST OF 2015. THE SECOND TIME WAS BY SALISBURY FORD IN SALISBURY, NORTH CAROLINA IN AUGUST OF 2016. THE HUNTERSVILLE FORD DEALER ALSO REPLACED THE CLUTCH TWICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,378.