NHTSA Complaint #10995429 — 2014 HYUNDAI SONATA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10995429
Vehicle	2014 HYUNDAI SONATA
Component	POWER TRAIN
Date of Incident	June 15, 2017
Date Filed	June 15, 2017
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY SAFETY ISSUE IS THAT MY VEHICLE WOULD NOT START UNLESS IT IS IN NEUTRAL OR IT WOULD NOT SHIFT AT ALL. IT HAPPENS WHEN I AM IN PARK OR WHEN I AM DRIVING IT IS IN DRIVE BUT GOES TO NEUTRAL ON ITS OWN. SO WHILE I DRIVE AND IT DOES THAT I HAVE TO SHIFT TO NEUTRAL AND THEN BACK TO DRIVE. SOMETIMES I WILL BE PARKED AND I TURN ON THE CAR AND IT WON'T SHIFT AT ALL. I HAVE TRIED TO TAKE IT IN AND I HAVE CALLED THE MANUFACTURE AND NO ONE THINKS IT IS A SAFETY ISSUE BECAUSE THEY KEEP GIVING ME THE RUN AROUND. I HAVE TAKEN IT IN AND THEY TOLD ME THAT IT WAS NOT LISTED ON MY APPOINTMENT. SHOULDN'T THAT BE PRIORITY?

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