NHTSA Complaint #10995329 — 2014 HONDA CROSSTOUR

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT HEARD A CRANKING AND WINDING NOISE WHEN THE KEY WAS TURNED IN THE IGNITION. THE VEHICLE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ANDERSON HONDA 410-632-7068) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 44,000.