NHTSA Complaint #10995160 — 2013 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10995160
Vehicle 2013 DODGE CHARGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 69,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE DRIVING MY CAR IN A RESIDENTIAL AREA IT STARTED MAKING A WHINING NOISE, I IMMEDIATELY PULLED OVER. I EXITED THE VEHICLE NOTICING SMOKE RISING FROM UNDER MY HOOD. IT LOOKED LIKE MY ALTERNATOR IS WHAT WAS SMOKING AND PUTTING OUT A LOT OF HEAT. I WAITED A FEW MINUTES HOPING IT WOULD COOL DOWN. I NOTICED THE SMOKE WAS GETTING WORST AS WELL AS THE HEAT COMING FROM THE ENGINE AREA. I THEN HEARD A CRACKING NOISE COMING FROM THE ALTERNATOR. IT SOUNDED LIKE ELECTRICITY SNAPPING. I THEN DISCONNECTED THE BATTERY AND IMMEDIATELY THE SNAPPING STOPPED. AFTER APPROXIMATELY 5 MORE MINS THE SMOKING STOPPED. I SAW THAT THERE IS A RECALL FOR THE ALTERNATOR IN MY MAKE AND YEAR, BUT WHEN I TYPE IN MY VIN NUMBER IT DOESN'T SHOW THE RECALL FOR MY VEHICLE. IVE REACHED OUT TO MY DODGE DEALERSHIP, THEY TOLD ME MY CAR DOESN'T HAVE THE RECALL FOR THE ALTERNATOR. COULD THEY HAVE MADE A MISTAKE?

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