NHTSA Complaint #10995117 — 2005 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2005 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTER FAILED TO CHANGE FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL IN WHICH THE INVERTER WATER PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS A ONE TIME REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.