NHTSA Complaint #10994961 — 2016 CHEVROLET TRAX STEERING

Complaint Details

ODI Number	10994961
Vehicle	2016 CHEVROLET TRAX
Component	STEERING
Date of Incident	May 1, 2017
Date Filed	June 13, 2017
Mileage	3,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO NESGER CHEVROLET IN MEDFORD, NEW YORK. THE DEALER REPLACED THE STEERING COLUMN AND REPROGRAMMED THE POWER STEERING, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,900.

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