NHTSA Complaint #11288608 — 2016 CHEVROLET TRAX

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING SEIZED IN THE MIDDLE OF TRAFFIC WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL INSPECTION PERFORMED FOR THE SAME FAILURE AT JACK SCHMITT CHEVROLET OF O'FALLON (127 REGENCY PARK, O'FALLON, IL 62269, (618) 628-2500). THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE DEALER STATED THAT THEY WOULD HAVE TO WAIT UNTIL MONDAY TO LOOK AT THE VEHICLE AGAIN AND THEY HAD NO LOANER VEHICLES. THE CONTACT EVEN CHECKED WITH ANOTHER DEALER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO CLOSE OUT THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,749.