NHTSA Complaint #10994460 — 2009 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10994460
Vehicle	2009 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	May 27, 2017
Date Filed	June 12, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

GOOD AFTERNOON. I HAVE A 2009 CHEVY TRAVERSE LS. I WAS HAVING PROBLEMS WITH MY POWER STEERING AND RECEIVED THE SPECIAL COVERAGE NOTICE NUMBER 14329 TO HAVE THE REPAIRS DONE. ACCORDING TO NOTICE, THE POWER STEERING SYSTEM WAS SUPPOSED TO BE FLUSHED, THE STEERING PUMP REPLACED AND A NEW STEERING GEAR INSTALLED. I RECENTLY WENT IN FOR AN OIL CHANGE AT THE CHEVY DEALERSHIP IN LOWELL AND CAME ACROSS SOME ISSUES WITH THE STEERING. THERE WAS FLUID LEAKING FROM THE POWER STEERING PUMP AND GEAR. IT HASN'T BEEN A YEAR AND IF THESE WERE REPLACED LAST JULY THIS PROBLEM SHOULD NOT BE OCCURRING AGAIN. HOW DO I GO ABOUT HAVING THIS PROBLEM RESOLVED? THANK YOU

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