NHTSA Complaint #10994316 — 2013 FORD EDGE

THERE IS WATER LEAKING INTO MY FORD EDGE LEAVING A PUDDLE ON MY DRIVERS SIDE FLOOR, COMPLETELY SATURATING THE CARPET. THE WATER IS LITERALLY POOLING ON THE FLOOR UNDER MY FEET. THIS HAPPENS WHEN THE CAR SITS IDLE, UNDRIVEN, WHEN THERE IS RAIN. IT HAS NOTHING TO DO WITH AN A/C LEAKAGE, CONDENSATION, ETC. THERE IS WATER LEAKING FROM THE OUTSIDE INTO MY VEHICLE AND HAS NOW RESULTED IN RUSTING OF MY FLOORBOARD AND MOLDING TO MY CARPET. THERE IS A STRONG MOLD ODOR AND IS INTOLOERABLE UNLESS THE WINDOWS ARE OPEN WHILE DRIVING. I HAVE A CHILD WITH ALLERGIES AND HE CAN NOT BE EXPOSED TO THIS. THIS HAS HAPPENED NUMEROUS TIMES AFTER RAIN . I HAVE VACUUMED UP THE WATER, DRIED THE CARPETING BUT IT REOCCURRES OVER AND OVER. MY FIRST INCIDENT WAS JUST A MONTH OR SO AFTER I PURCHASED THE VEHICLE USED. I WILL GET INTO MY VEHICLE IN THE MORNING AND YOU CAN VISUALLY SEE A PUDDLE ON MY DRIVERS SIDE FLOOR, SOMETIMES EVEN SUBMERSING MY FLOOR MAT, WHEN THERE WAS RAIN DURING THE NIGHT AND THE FLOOR WAS DRY WHEN I PARKED IT THE NIGHT BEFORE.