NHTSA Complaint #10993978 — 2011 BUICK REGAL

I RECEIVED A LETTER DATED NOVEMBER 2015 THAT THERE COULD BE A DEFECT IN MY THROTTLE POSITION SENSOR. THE SYMPTOMS WERE THAT THE CAR RAN ROUGH, REDUCED POWER, ENGINE LIGHT, ETC. AS SOON AS I RECEIVED THIS LETTER, AND WHILE MY CAR WAS STILL UNDER FACTORY WARRANTY, I TOOK THE CAR IN TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH MY VEHICLE. THERE WAS BUT I CONTINUED TO DRIVE. I THEN MADE SEVERAL OTHER CALLS TO GM UNTIL FINALLY THE CAR BEGAN TO REALLY SHOW SINGS OF A MALFUNCTION. IT IS STALLING WHILE DRIVING DOWN THE ROAD. IT LUNGES FORWARD WITH GREAT FORCE NEARLY SENDING MY DAUGHTER AND I THROUGH A STORE FRONT WINDOW. THEN IT JUST STARTED STALLING EVERY COUPLE FEET. ALL OF THE SYMPTOMS POINTED TO THE THROTTLE POSITION SENSOR. I WENT TO AUTO ZONE AND O'REILLEYS AND THEY BOTH CAME UP WITH THE SAME CODES P0420 AND P0301 WHICH LEADS TO THE THROTTLE POSITION SENSOR BUT THE DEALERSHIP SAID IF A SPECIFIC CODE DIDN'T COME UP, THEN IT WOULDN'T BE COVERED. OF COURSE THEY SAID THE CODE DIDN'T COME UP AND THAT I WOULD OWE THEM FOR THE DIAGNOSTIC PLUS THEY TOLD ME IT WAS LUNGING FORWARD BECAUSE OF THE OIL LEVEL. NOW I'M NOT A MECHANIC NOR A BRAIN SURGEON BUT I CERTAINLY DO KNOW THAT LOW OIL LEVELS WILL NOT CAUSE A CAR TO LUNGE FORWARD. I ASKED THE MANAGER AT BALLAS IF HE WAS "JUST GOING TO LET ME WALK OUT OF THERE WITH A DANGEROUS VEHICLE" AND HE SAID "THERE IS NOTHING I CAN DO". I'VE SEEN OTHER COMPLAINTS ON LINE WITH THE SAME PROBLEM. I PAID $144 FOR THEM TO DO ABSOLUTELY NOTHING TO MY CAR. IF IT WERE LOW ON OIL, WHY DIDN'T THEY JUST ADD OIL. NO, THEY PERFORMED A WHOLE OIL CHANGE WHICH I JUST HAD DONE LESS THAN A MONTH AGO. THEY KEPT SAYING "WELL, YOU DIDN'T BRING IT HERE, YOU WENT SOMEWHERE ELSE" SO? GM NEEDS TO RECALL THIS PART AND MAKE THEIR DEALERSHIPS REPLACE IT NO QUESTIONS ASKED BEFORE SOMEONE GETS KILLED.