NHTSA Complaint #10993972 — 2015 LINCOLN MKZ

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A TURN, THE VEHICLE HESITATED AND THE DRIVER HEARD A POPPING NOISE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO A DEALER (DANA FORD LINCOLN, STATEN ISLAND, NEW YORK, 718-983-8700) WHERE IT WAS DIAGNOSED THAT THE A-FRAME WAS FRACTURED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO RECOMMENDED A WHEEL ALIGNMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 28,000. PARTS DISTRIBUTION DISCONNECT.