NHTSA Complaint #10993681 — 2012 JEEP COMPASS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10993681
Vehicle	2012 JEEP COMPASS
Component	AIR BAGS
Date of Incident	November 9, 2016
Date Filed	June 7, 2017
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

REC'D NOTICE FROM FCA REGARDING RECALL, S61/NHTA16V-688. AFTER CONTACTING FCA, WAS INFORMED THAT PART REQUIRED WOULD BE AVAILABLE BY 1 JUNE 2017. HAVE YET TO HEAR FROM FCA NOR COULD A REP TELL ME WHEN PART WOULD BE AVAILABLE. SITUATION IS SUCH THAT THE AFFECTED VEHICLE CAN NOT BE SOLD OR TRADED AND IS LOOSING VALUE. VEHICLE IS PARKED AND ESSENTIALLY UNUSABLE AS IT COULD PRODUCE MORE HARM THAN GOOD TO MYSELF OR OTHERS IF USED AND AN INCIDENT OCCURS. FCA IS NOT RESPONDING AS THEY STATED OR AS I REQUESTED NOR HAVE THEY PROVIDED REIMBURSEMENT FOR DIAGNOSTIC WORK DONE A LOCAL DEALER AS THEY INITIALLY PROMISED.

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