NHTSA Complaint #11564744 — 2012 JEEP COMPASS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11564744
Vehicle	2012 JEEP COMPASS
Component	AIR BAGS
Date of Incident	January 7, 2024
Date Filed	January 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

- The passenger headrest of my 2012 Jeep Compass Limited deployed while the car was in motion on the highway with no reason to deploy. Yes, the component is available for inspection. - This created a distraction to the driver that could have resulted in an accident and also could have injured the passenger. - The dealer mentioned that the issue has happened to other cars, but in my case they could not help me because my car is not under warranty. They told me they could not assist and requested I call Jeep Customer Care. - Jeep Customer Care replied ""We have review the information on your case and sadly found that we are unable to offer any assistance with the head restraint repair." - The vehicle component has not been inspected. - No warning lights, messages or symptoms of the problem

Related Complaints for the 2012 JEEP COMPASS

Other AIR BAGS Complaints

#11321356 — April 16, 2020 — HELLO I WENT TO DEALER TO FIX SAFETY RECALL S61 IN 04/16/19 NEXT WEEK SHOW ME LIGHT AIRBAG PROBLEM SO THEY TOLD ME ...

#11301047 — January 22, 2020 — TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 45 MPH DROVE OVER BLACK ICE AND LOSS CONTROL OF THE VEHICLE....

#11254837 — September 11, 2019 — THE AIRBAG SENOR LIGHT KEPT POPPING ON AND OFF FOR APPROXIMATELY A WEEK OR TWO. THE DEALERSHIP REPORTED THE FRONT PAS...

#11208233 — May 17, 2019 — TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V233000 (AIR...

#11091502 — May 3, 2018 — VEHICLE STALLS OUT AFTER ACCELERATING 25 MPH

Recent Complaints for the 2012 JEEP COMPASS

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#11665635 — FUEL/PROPULSION SYSTEM — June 8, 2025 — I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last ye...

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#11636546 — FUEL SYSTEM, GASOLINE — January 17, 2025 — The contact owns a 2012 Jeep Compass. The contact stated that while refueling the vehicle, the nozzle kicked off and ...