NHTSA Complaint #10993655 — 2015 CHRYSLER 200 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10993655
Vehicle	2015 CHRYSLER 200
Component	ELECTRICAL SYSTEM
Date of Incident	June 4, 2017
Date Filed	June 7, 2017
Mileage	63,382 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

DROVE THE CAR FROM GERMANTOWN MD TO WASHINGTON DC FOR A PROGRAM, GOT IN THE CAR TWO HOURS LATER. DOOR UNLOCKED WITH REMOTE, PLACE FOOT ON BRAKE, DASH LIGHTS AND RADIO TURNS ON CAR WON'T START. STOP RECOGNIZING MY REMOTE IN THE CAR. I HAD PEOPLE TRY HOOKING UP JUMPER CABLES, NOTHING HAPPEN. AFTER TWO HOURS OF TRYING TO FIGURE OUT WHAT'S WRONG CAR STARTS. DRIVE THE CAR HOME WITH NO ISSUES. NEXT MORNING CAR WON'T START SAME THING HAPPENING. I LOOKED DOWN AND NOTICED THE CAR SHOWING IN NEUTRAL WHEN THE KNOB TURNED TO PARK. THE ELECTRICAL SYSTEM READING MY CAR IN NEUTRAL BUT IT'S NOT THEREFORE IT WON'T START. I TOOK MY CAR IN FOR THE RECALL AND CRISWELL ONLY DID A UPDATING OF SOFTWARE, THE REWIRING OF THE ELECTRICAL SYSTEM WASN'T DONE. THE RECALL WASN'T DONE AS CALLED FOR AND THE REMOTE IS A REPLACEMENT AFTER THEY LOST MY ORIGINAL.

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