NHTSA Complaint #10993381 — 2014 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, SOME NOISES WERE HEARD FROM UNDERNEATH THE HOOD. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A BURNING ODOR WAS NOTICED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WORLD HYUNDAI IN MATTESON, IL FOR A ROAD TEST, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), BUT THE SAME DEALER TOLD THE CONTACT THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200. PARTS DISTRIBUTION DISCONNECT.