NHTSA Complaint #10993306 — 2012 JEEP LIBERTY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10993306
Vehicle	2012 JEEP LIBERTY
Component	SEATS
Date of Incident	October 15, 2016
Date Filed	June 5, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

HEAD RESTRAINT IS BROKEN AND NEEDS REPLACED. I PURCHASED THE CAR LIKE THIS. THE DEALER REFUSED TO FIX IT EVEN WHEN I TOLD THEM IT WAS A PART OF THE SAFETY SYSTEM, SINCE IT'S AN ACTIVE HEAD RESTRAINT. I SAW IT RIGHT AFTER I PURCHASED THE VEHICLE. ...UPDATED 07/11/17 *BF *TR

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