NHTSA Complaint #10993258 — 2015 JEEP CHEROKEE

SUSPENSION issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	10993258
Vehicle	2015 JEEP CHEROKEE
Component	SUSPENSION
Date of Incident	May 9, 2017
Date Filed	June 5, 2017
Mileage	32,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE BRAKED INDEPENDENTLY DUE TO THE WHEELS TURNING INWARDS TOWARDS THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS TOWED TO GATOR CHRYSLER JEEP (8040 SOUTH HARBOR CITY BLVD. MELBOURNE, FLORIDA 32901), BUT WAS NOT DIAGNOSED. THE INSURANCE AGENCY DIAGNOSED THAT THE LOWER CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT AN INDEPENDENT MECHANIC TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. ..UPDATED 07/20/17 *BF ..UPDATED 08/22/17 *BF *JS THE CONSUMER STATED THE VEHICLE WAS TRADED IN AFTER REPAIRS DUE TO THE VEHICLE STEERING BEING UNEASY. *TR

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