NHTSA Complaint #10993096 — 2010 SUBARU OUTBACK

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10993096
Vehicle	2010 SUBARU OUTBACK
Component	EXTERIOR LIGHTING
Date of Incident	May 18, 2017
Date Filed	June 4, 2017
Mileage	81,346 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

I BOUGHT THIS VECHICLE NEW IN 2010. SINCE THAT TIME I HAVE HAD TO CHANGE THE LOW BEAM HEADLIGHTS 4 TIMES ON THE PASSENGER SIDE OF THE VEHICLE AND 5 TIMES ON THE DRIVERS SIDE. I CONSIDER THIS A SAFETY HAZARD AS IT TAKES ALMOST 1 1/2 HOURS TO CHANGE THE BULB. YOU MUST REMOVE THE WHEEL, THE WHEEL WELL, THEN THE WATER PROOF COVER, THE SMALL RETAINING BRACKET AND THEN DISCONNECT THE BULB ALL THROUGH AN OPENING ONLY A CHILD HAND COULD FIT THROUGH EASILY. I HAVE NEVER HAD BOTH LIGHTS GO OUT AT THE SAME TIME, HOWEVER, ON A DARK MOUNTAIN ROAD THIS COULD BE LIFE THREATENING. THE FIRST TIME IT HAPPENED WAS ONLY 3 MONTHS AFTER ACQUIRING THE VEHICLE AND THE LAST TIME WAS 2 WEEKS AGO.

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