NHTSA Complaint #10993052 — 2011 CHEVROLET IMPALA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10993052
Vehicle	2011 CHEVROLET IMPALA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 2, 2017
Date Filed	June 4, 2017
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE DRIVING ON THE EXPRESSWAY AT ABOUT 65MPH MY CAR SUDDENLY ALERTED "SERVICE STABILTRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED" AND I WAS NOT ABLE TO UTILIZE CRUISE CONTROL ANYMORE AND IT STARTED TO SLOW DOWN TO APPROXIMATELY 40MPH. THEN MY VEHICLE STARTED TO JERKILY MOVE & THEN IT ALERTED "STARTER DISABLED SERVICE THROTTLE" AND MY CAR SHUT DOWN (STEERING ALTERED & CAR SHUT OFF). I WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD & TRIED TO RESTART MY CAR (UNSUCCESSFULLY FOR APPROXIMATELY 10 MINUTES). DID I MENTION I HAD MY 2 CHILDREN IN THE CAR WITH ME WHEN THIS HAPPENED? THIS WAS TERRIFYING AS MY CAR JUST STOPPED-I HAD MINIMAL WARNING & WHEN TRAVELING ON THE INTERSTATE IT COULD'VE BEEN A LOT WORSE. AFTER READING HOW FREQUENTLY THIS HAPPENS, WHY HASN'T IT BEEN RECALLED?

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