NHTSA Complaint #10992811 — 2013 KIA OPTIMA

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE KIA DEALER (FRED ANDERSON KIA OF RALEIGH; 9209 GLENWOOD AVE, RALEIGH, NC 27617; (919) 785-4500) WHERE IT WAS DIAGNOSED THAT THE BATTERY, THE FUEL KIT, AND THE FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER KIA DEALER (CHRIS LEITH PRE-OWNED SUPERSTORE; 11000 CAPITAL BLVD, WAKE FOREST, NC 27587; (888) 482-1325) WHERE IT WAS DIAGNOSED THAT THE CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS STILL WITH THE KIA DEALER. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THEY WOULD GET BACK WITHIN 2 OR 3 BUSINESS DAYS. THE CONTACT STATED THAT THE MANUFACTURER DID NOT CALL BACK. THE CONTACT ALSO STATED THAT THEY WERE NOT WILLING TO PROVIDE A LOANER VEHICLE. CASE NUMBER: 12360215 WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.