NHTSA Complaint #10992769 — 2013 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10992769
Vehicle 2013 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage 66,024 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

WIFE HAD TO PULL OVER ON HER WAY BACK FROM DROPPING MY DAUGHTER OFF AT DANCE DUE TO CHECK ENGINE LIGHT COMING ON AND FRONT OF CAR SHAKING NOTICEABLY. CAR WAS NOT DRIVEABLE DUE TO SAFETY AND CONCERN OF FURTHER DAMAGING ENGINE AND HAD TO BE TOWED TO MECHANIC, WHO DIAGNOSED THE ISSUE AND RECOMMENDED THE CAR BE TAKEN TO DEALER AS IT'S A KNOWN ISSUE UNDER SERVICE BULLETIN 13-082. DEALER REPLACED PISTON RINGS AND SPARK PLUGS 1-4 AT NO CHARGE. HOWEVER, I HAD TO PAY FOR TOW AND INITIAL DIAGNOSIS FROM MY NON-HONDA DEALER MECHANIC. SUFFICE TO SAY WE'RE NOT HAPPY THIS IS HAPPENING AS WE'RE STILL PAYING THE CAR OFF AND WOULD NOT HAVE BOUGHT OUT THE LEASE LAST YEAR HAD WE KNOWN OF THIS ISSUE, WHICH WAS KNOWN BY HONDA BEFORE WE BOUGHT OUT THE LEASE.

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