NHTSA Complaint #10992388 — 2011 DODGE DURANGO

I HAVE HAD TO REPLACE THE ALTERNATOR IN MY CAR TWICE AND I'M NOW AT A REPAIR SHOP PREPARING TO REPLACE IT A THIRD TIME. THERE IS A RECALL ISSUED THAT I'VE BEEN TOLD MY CAR DOESN'T QUALIFY FOR - RC-P60-14. I'VE READ THE DESCRIPTION ON THE RECALL BULLETIN AND DISCUSSED WITH SERVICE PERSONNEL AT THE DEALER AS WELL AS THE SHOP I'M AT NOW. THEY BELIEVE MY ISSUE IS THE SAME YET CHRYSLER REFUSES TO ACKNOWLEDGE THAT MY VEHICLE QUALIFIES. CHRYSLER RECALL ASSISTANCE HAS TOLD ME THAT THEY HAVE RECEIVED SIMILAR COMPLAINTS AND TO KEEP MY RECEIPTS. I WOULD APPRECIATE ANY HELP WITH THIS MATTER.