NHTSA Complaint #10992358 — 2015 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10992358 |
| Vehicle | 2015 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
WHEN DRIVING DOWN THE ROAD AND ACCELERATING THE CAR IMMEDIATELY STALLED AND I HAD TO PULL OF THE SIDE OF THE ROAD FOR SAFETY. I WAS ON A COUNTRY ROAD AND ABLE TO RESTART MY CAR WITHOUT ISSUE TILL 1 WEEK LATER WHEN I WAS DOWNTOWN DRIVING HOME AT 1:00AM AND I HAD TO PUSH MY CAR ONE BLOCK IN ORDER TO GET TO A SAFE PLAY AND GET A TOW. IT HAS BEEN IN THE SHOP FOR OVER 1 MONTH WITH FORD SAYING ITS A NUMBER OF THINGS IT ISN'T. IT IS TILL UNDER WARRANTY AND I BELIEVE THIS IS AN ISSUE WITH THE ECOBOOST ON THE VEHICLE. THIS IN ITS OWN COULD HAVE BEEN A VERY DANGEROUS SITUATION. THIS COULD HAVE BEEN EVEN WORSE IF I WAS ON THE INTERSTATE (WHICH IS WHERE I WAS HEADED) THEY INITIALLY SAID IT WAS THE POWER TRAIN MODULE AND WE WAITED ON THE PART FOR 1 MONTH AND IT DIDN'T FIX ANYTHING. NOW THEY ARE STATING ITS THE TUBING FOR THE TURBO ENGINE (ECOBOOST) AND WE CONTINUE TO WAIT ON THE PART AND THE REPAIR. THIS EXPLORER HAS 34,000 AND IS A RED FORD EXPLORER ECOBOOST.
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