NHTSA Complaint #10992309 — 2011 TOYOTA AVALON

VEHICLE SUNSHADE WILL NOT STAY RETRACTED. IT WILL SEAT AFTER LOTS OF NOISE AND GYRATIONS FROM THE ELECTRIC MOTOR. HOWEVER, ONCE REVERSE IS ENGAGED AGAIN, IT GRINDS SOME MORE UNTIL IT GETS SEATED. THERE IS NO WAY TO DISENGAGE: WORKS WHETHER YOU WANT IT TO OR NOT. OTHER THAN THE ANNOYANCE IS THAT LAST NIGHT IT STAYED UP ON A LONG TRIP IN RAINY, FOGGY WEATHER. WE COULD SEE NOTHING BEHIND US - COMPLETELY BLOCKED. ALSO, I AM HAVING SOME HEART ISSUES AND THE LOUD, ABRUPT NOISE IS NOT APPRECIATED EVERY TIME THE SUNSHADE GOES DOWN AND TRIES TO SEE (VERY LOUD!). COST $57.75 AT THE DEALER TO DISABLE THIS DEVICE IN THE DOWN POSITION (SEE ATTACHED RECEIPT). THIS SHOULD BE A SAFETY RECALL - I NOTE ONLINE THAT THIS IS A COMMON PROBLEM ON SEVERAL MODEL YEARS OF THE AVALON.