NHTSA Complaint #10992208 — 2011 TOYOTA SIENNA

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE WAS HEARD UNDERNEATH THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO SONOCO AUTO SHOP, LEXINGTON ARK, MD, WHERE IT WAS DIAGNOSED THAT THE FRONT RIGHT DRIVE SHAFT WAS FRACTURED. ALSO, THE FRONT DRIVER SIDE DRIVE SHAFT WAS FAULTY. THE TECHNICIAN RECOMMENDED THAT BOTH PARTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 14V273000 (TIRES), AND 11V560000 (EQUIPMENT). THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.