NHTSA Complaint #10991979 — 2008 TOYOTA AVALON

RECENTLY PURCHASED A CAR. WHEN DRIVING AT NIGHT THE HEADLIGHTS RANDOMLY GOE OFF AFTER A FEW MINUTES. UNFORTUNATELY THIS ISSUE WAS DISCOVERED WHILE MY RECENTLY LICENSED TEEN WAS DRIVING THE CAR... HUGE SAFETY ISSUE! I WENT TO DEALER TO HAVE LIGHT SYSTEM CHECKED OUT. THEY INFORMED ME THAT THE LIGHTS WERE BROKEN. I ASKED IF THEY COULD HAVE EXPLODED DO TO SOME SYSTEM MALFUNCTION. I WAS ASSURED THAT WAS NOT THE CASE AS THEY INSINUATED THAT WHOEVER PUT THEM IN IS RESPONSIBLE FOR THE DAMAGE, OFFERING ME A VERY COSTLY SOLUTION. HOWEVER THEY HAD NO IDEA WHAT COULD CAUSE THIS PROBLEM. BEFORE AGREEING TO ANY REPAIRS, I DECIDED TO DO SOME RESEARCH. THEIR UNCERTAINTY LEFT ME UNEASY AND VERY UNCOMFORTABLE WITH COMING OUT OF POCKET FOR ANYTHING AT THAT POINT AND MY CHILD'S SAFETY IS MY TOP PRIORITY. UPON RESEARCHING, I FOUND OUT THESE PROBLEMS ARE KNOWN TO TOYOTA. THEY EXTENDED THE WARRANTY TO 72,000 MILES, BUT, WOULD NOT COVER MY CAR ISSUE DUE TO MILEAGE AND YEAR SURPASSING THAT WHICH IS OUTLINED IN THE WARRANTY EXTENSION. HEADLIGHTS ARE ESSENTIAL AND QUITE FRANKLY REQUIRED BY LAW. THE EXTENSION SHOULD BE APPLIED WITH NO MILEAGE RESTRAINT AS HEADLIGHTS ARE A MAJOR SAFETY COMPONENT OF A VEHICLE. EVERY WHERE YOU GO DEALERS SWEAR BY THE AVALON BEING A COST EFFECTIVE AND VERY SAFE CHOICE WITH THIS ISSUE EXISTING, THEY HAVE NON THE LESS SHOVED A FOOT RIGHT DOWN THEIR OWN THROATS! THIS SHOULD EITHER BE A RECALL OR AN EXTENDED WARRANTY WITH UNLIMITED MILES. IF YOU CAN'T DO THIS TAKE THE CAR OFF THE MARKET/QUIT LETTING DEALERS SALE THE CAR ASSURING UNBEKNOWNST BUYERS OF THE CAR'S UNDENIABLE QUALITY FOR CHRIST'S SAKE!