NHTSA Complaint #10991839 — 2007 DODGE CHARGER

VEHICLE WOULD NOT SHIFT OUT OF PARK. CAR WAS TAKEN TO DODGE DEALER WHERE OTHER RECALLS THAT WERE ASSOCIATED WITH VIN WERE ADDRESSED (I.E. DRIVER AND PASSENGER AIRBAG) THE DEALER WAS NOT ABLE TO ADDRESS THE INTERLOCK LEVER AS IT WAS NOT IN THEIR SYSTEM AND THEY DIRECTED ME TO CONTACT CHRYSLER TO ADDRESS THE DISCREPANCY. CHRYSLER HAD ISSUED "CUSTOMER SATISFACTION NOTIFICATION K39" IN FEBRUARY OF 2011 THAT ADDRESSED THIS TRANSMISSION SHIFTER INTERLOCK LEVER. THE NOTIFICATION INDICATES THERE ARE ABOUT 28,800 VEHICLES THAT MAY BE AFFECTED AND PROVIDES INSTRUCTIONS ON GETTING IT REPAIRED IF YOUR VEHICLE BUILD DATE FALLS BETWEEN JUNE 25,2007 THROUGH SEPTEMBER 21,2007 (MY VEHICLE WAS BUILT 3 MONTHS PRIOR TO THIS WINDOW) AND BECAUSE OF THIS DOES NOT POPULATE INTO THE DEALERCONNECT GLOBAL RECALL SYSTEM. IT IS MY LOGIC THAT THE DATES ESTABLISHED IN THE NOTIFICATION DO NOT FULLY ENCOMPASS THE ISSUE BEING ADDRESSED, AND BECAUSE OF THESE HARD DATES THAT DICTATE WHETHER YOUR VEHICLE IS AFFECTED (REGARDLESS OF WHETHER OR NOT YOU ARE STUCK IN PARK) , I HAVE HAD NO PROGRESS IN DEALING WITH CHRYSLER GROUP 'RECALL' ASSISTANCE CENTER BECAUSE TO THEM, ON PAPER, MY CAR IS "NOT AFFECTED". FOR AMPLIFYING DATA, REFERENCE "CUSTOMER SATISFACTION NOTIFICATION K39"